08-05-2007, 02:15 PM
If your 360 should ever throw up that crimson gang sign of eternal sleep, the red rings of death, you will be very, very angry. But your anger won't stand a chance against the sheer convenience of Microsoft's new online effort at http://www.service.xbox.com. That's right, repairing your broken system just got automated. In addition to registering your console, you'll also be able to schedule repairs and keep track of them once you've sent your baby into that long, dark night. Now, how can you still be mad?
This site also gives you a $5 discount for out-of-warranty repairs, a nice perk completely out-shined by the fact that we won't have to wait on hold to deal with Microsoft's crack customer service team.
Source (via Joystiq)
Is this a sign of weakness from Microsoft? Hardly, but still, due to the heavy numbers of failing Xbox 360s at the moment it's a smart move to make. Perhaps we may see 360s with improved hardware from this point on, considering the company may take on a project of cleaning up an old mess. A mess that lasted for a long time.
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