09-08-2008, 02:59 PM
09-08-2008, 03:03 PM
Well I can't really help, but good luck in getting this sorted.
09-08-2008, 03:54 PM
Maybe theres some dust in it? Just a suggestion.
09-08-2008, 04:48 PM
Since I have not had this issue and know of no one else who's had the issue, I'd suggest you good the problem to find a solution.
09-08-2008, 05:02 PM
apparently i'm not alone
http://www.fixya.com/support/t381209-ps3...ading_disk
apparently sony will send me a reconditioned one, but i loose all my save games
http://www.fixya.com/support/t381209-ps3...ading_disk
apparently sony will send me a reconditioned one, but i loose all my save games
09-08-2008, 05:10 PM
aww that sucks man 

09-08-2008, 05:13 PM
I'm glad that Sony will take care of the issue for you. They could have been total dicks about it and denied there was even a problem, and made you eat the issue yourself. I'm glad to see this problem seems to be very isolated. Good job with your google search.
09-08-2008, 05:18 PM
i hope sony will take care of it, the only reason i got a ps3 is for lbp, they better fix it quick like
09-08-2008, 05:36 PM
SmokeyAssassin Wrote:
apparently i'm not alone
http://www.fixya.com/support/t381209-ps3...ading_disk
apparently sony will send me a reconditioned one, but i loose all my save games
http://www.fixya.com/support/t381209-ps3...ading_disk
apparently sony will send me a reconditioned one, but i loose all my save games
you cant send the console without the HDD?
09-08-2008, 06:13 PM
Dude, just back up your HD onto an external or something. There's a backup utility on the PS3 that's REALLY easy to use.
09-08-2008, 10:15 PM
Yeah, it's easy to backup as HNB mentioned. Just back up everything and then put it back after they send it to you when they finish.
09-09-2008, 03:16 AM
all backed up,
Arg, oh here's the phone convo
Sony Customer Care: good morning how can i help you
Me: my ps3 has stopped reading disks.
Sony Customer Care: oh, have you tried cleaning the disk it cant read.
me: erm its not reading ANY disks
scc: have you tried cleaning any of them.
me: its doesn't even sound like its attempting to spin the disks up to speed to even try and read them
scc: so you haven't tried to clean the disks.
me: no
scc: ok can you try cleaning a disk, that might fix it.
me: can i speak to your manager
scc: click.
round 2.
scc good morning etc.
me ps3 stoped reading disks
scc have you tried cleaning the disk it can't read
me 'YES' (lie)
scc have you tried other disks
me YES it won't read blue ray, dvd, or CD.
scc is there a disk error on the screen
me nope
scc have you upgraded to the latest firmware.
me look how's upgrading software going to fix an obvious physical hardware fault.
scc but does it have the latest firmware
me yes
.....,.......,,,,,,,... half hour later
scc and you've tried cleaning the disks.
me. look are you going to replace this or what.
scc. well we can offer you a 're-manufacured' replacement yes.
me. i don't want a remanufacured. replacement. i paid for a new system.
scc. ok well we can send you a 'new' system but it won't be boxed up.
me. you expect me to believe that you send me an un boxed system and it's new.
scc. yes
me how do i know if it's a new and not reconditioned if its not boxed.
scc. well if you don't want your ps3 replaced.....
me
scc
me
scc
me. F I N E, when will it be here
scc. the courier will be there sometime tomorrow.
me . erm can you define 'sometime'
scc. yes, some time means at some time currently unknown.
scc. if it helps usually between 8am and 6pm.
me. right, well no one's gonna be in.
scc. well do you have a day someone would be in.
me. saturday
scc. oh i don't think the courier works saturday.
me. can't i just send it to you
scc. well the replacement won't be sent until the courier has the original.
me ( calls work on mobile. i need to morrow as a holiday. ok)
me. ok right i took tomorrow off so send him them
scc. oh it looks like they might be fully booked tomorrow.
me. well SEND HIM ANY WAY
scc. ok.
me, thankyou
scc. is there anything else.
me. no
click.
Arg, oh here's the phone convo
Sony Customer Care: good morning how can i help you
Me: my ps3 has stopped reading disks.
Sony Customer Care: oh, have you tried cleaning the disk it cant read.
me: erm its not reading ANY disks
scc: have you tried cleaning any of them.
me: its doesn't even sound like its attempting to spin the disks up to speed to even try and read them
scc: so you haven't tried to clean the disks.
me: no
scc: ok can you try cleaning a disk, that might fix it.
me: can i speak to your manager
scc: click.
round 2.
scc good morning etc.
me ps3 stoped reading disks
scc have you tried cleaning the disk it can't read
me 'YES' (lie)
scc have you tried other disks
me YES it won't read blue ray, dvd, or CD.
scc is there a disk error on the screen
me nope
scc have you upgraded to the latest firmware.
me look how's upgrading software going to fix an obvious physical hardware fault.
scc but does it have the latest firmware
me yes
.....,.......,,,,,,,... half hour later
scc and you've tried cleaning the disks.
me. look are you going to replace this or what.
scc. well we can offer you a 're-manufacured' replacement yes.
me. i don't want a remanufacured. replacement. i paid for a new system.
scc. ok well we can send you a 'new' system but it won't be boxed up.
me. you expect me to believe that you send me an un boxed system and it's new.
scc. yes
me how do i know if it's a new and not reconditioned if its not boxed.
scc. well if you don't want your ps3 replaced.....
me
scc
me
scc
me. F I N E, when will it be here
scc. the courier will be there sometime tomorrow.
me . erm can you define 'sometime'
scc. yes, some time means at some time currently unknown.
scc. if it helps usually between 8am and 6pm.
me. right, well no one's gonna be in.
scc. well do you have a day someone would be in.
me. saturday
scc. oh i don't think the courier works saturday.
me. can't i just send it to you
scc. well the replacement won't be sent until the courier has the original.
me ( calls work on mobile. i need to morrow as a holiday. ok)
me. ok right i took tomorrow off so send him them
scc. oh it looks like they might be fully booked tomorrow.
me. well SEND HIM ANY WAY
scc. ok.
me, thankyou
scc. is there anything else.
me. no
click.